faq

frequently asked questions

Please visit https://cuffedbynano.com/pages/shipping for shipping details.
yes! you will receive a shipping confirmation email with a tracking number the day your order ships.

gift wrapping: of course! gift wrap is $2 per item wrapped. you will see the option to add this on at checkout, and can leave us additional details about the wrapping or gift note there as well.

receipts are emailed upon placing your order, so we don't want to waste paper sending an additional receipt with the order! you can request a receipt with the order by reaching out to us via our โ€˜contact usโ€™ page, but otherwise just use the receipt from your email inbox!
the majority of our jewelry is made from solid 14k gold or 14k gold filled. see individual product listings for details.
please check out our jewelry care page at the bottom of our website.
please check out our returns page at the bottom of our website. please note we offer free returns for US orders, but do not support free international returns at the moment (international orders may be returned if shipping is paid for by the customer).
this should not be the case for more than 2 business days. please reach out to us at hello@cuffedbynano.com.
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Our site allows 1 discount or promotion per purchase. Discounts cannot be combined.

contact us: additional questions? please email us at customercare@cuffedbynano.com or use our chat box at the bottom right of the site! we will get back to you within 24-48 hours.

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