RETURNS

Returns

return policy:

Cuffed offers free returns on US orders within 30 days of your order ship date. We do not offer free international returns at this time. Once we receive your return, please allow 7 business days for processing. Shipping costs are not eligible for returns.

Items not eligible for returns:

Earrings, custom made-to-order pieces, and clearance items. If you partake in a "free gift with purchase" promo, please note if you return the item purchased, you will owe the amount for the free gift.

exchanges:

Please visit our returns portal below to initiate an exchange request. Please note exchanges are subject to inventory availability when we receive your return package. Please note we sell bracelet / necklace extenders that can attach to any chain styles, search 'extender' in our search bar.

Warranty + repairs:

In the small chance your item breaks due to no fault of your own, we offer a 365 day warranty on our pieces. please email customercare@cuffedbynano.com with "breakage report + order #" as the subject with photos of the issue.

Click here for our self-service returns + exchanges portal.

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